Introduction

At Noveron Nmotex, we understand that your personal information deserves careful protection. This policy explains how we collect, use, and safeguard your data when you use our investment indicator services. We're committed to transparency and giving you control over your information.

Our approach to privacy follows Canadian federal privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We've designed our practices to exceed minimum requirements because we believe trust forms the foundation of any successful financial partnership.

Information We Collect

We collect information in several ways to provide you with accurate investment indicators and personalized service. Here's what we gather and why:

How We Use Your Information

Your data helps us deliver better investment insights and improve our service quality. We use collected information to generate personalized market indicators, send relevant notifications about market conditions, and enhance our platform's accuracy based on user feedback.

We also analyze usage patterns to identify which indicators provide the most value to our clients. This helps us refine our algorithms and develop new features that address real investor needs. Your billing information processes payments and maintains account access, while communication preferences ensure you receive information in your preferred format and frequency.

Data Processing Purposes

• Providing real-time investment indicators and market analysis
• Customizing dashboard displays based on your investment focus
• Sending alerts about significant market movements or opportunities
• Processing subscription payments and managing account access
• Improving our algorithms through aggregate usage analysis
• Providing customer support and resolving technical issues
• Ensuring platform security and preventing unauthorized access

Data Sharing and Third Parties

We maintain strict controls over who can access your information. We don't sell your personal data to third parties, and we only share information when necessary to provide our services or when required by law.

Our payment processors handle billing information securely, and we work with cloud infrastructure providers to maintain platform reliability. These partners operate under strict confidentiality agreements and can only use your data for specified purposes. We also share aggregate, non-identifying market data with financial institutions to improve indicator accuracy — but this never includes your personal information.

Limited Sharing Scenarios

• Payment processors for subscription billing and transaction processing
• Cloud service providers for secure data storage and platform hosting
• Analytics services for platform performance monitoring (anonymized data only)
• Legal authorities when required by Canadian law or court orders
• Business partners for joint research projects (aggregate data only)

Data Security Measures

We protect your information using industry-standard security practices and regular security assessments. All data transmissions use TLS encryption, and our servers employ multiple layers of protection including firewalls, intrusion detection, and access logging.

Our team receives regular security training, and we limit data access to employees who need it for their specific roles. We conduct quarterly security audits and maintain incident response procedures to address any potential breaches quickly and transparently.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Multi-factor authentication for account access
• Regular automated backups with encryption at rest
• Network monitoring and intrusion detection systems
• Regular security penetration testing and vulnerability assessments
• Role-based access controls limiting employee data access

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and meet legal requirements. Active account data remains accessible while your subscription is current, and we retain basic account information for one year after cancellation to facilitate potential reactivation.

Financial records and transaction data are kept for seven years to comply with Canadian tax and financial regulations. Usage analytics are anonymized after two years, and marketing communication records are deleted within six months of unsubscribing.

When you request account deletion, we remove all personal information within 30 days. Some anonymized usage statistics may remain in our systems to improve service quality, but these cannot be linked back to your identity.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and maintain session security. Essential cookies keep you logged in and remember your dashboard preferences, while analytics cookies help us understand how users interact with different features.

You can control cookie settings through your browser, but disabling essential cookies may affect platform functionality. We don't use tracking cookies for advertising purposes, and we don't share cookie data with external advertising networks.

Cookie Categories

• Essential cookies for login sessions and security features
• Preference cookies to remember your dashboard customizations
• Analytics cookies to measure platform performance and usage patterns
• Functional cookies to enable advanced features like price alerts

International Data Transfers

While we primarily store data within Canada, some of our service providers may process information in other countries with adequate privacy protections. We ensure all international transfers comply with Canadian privacy law and include appropriate safeguards.

Our cloud infrastructure providers maintain data centers in Canada and the United States, all operating under strict privacy agreements. We don't transfer data to countries without adequate privacy protections, and we maintain the ability to relocate data if privacy standards change.

Changes to This Policy

We review this privacy policy annually and update it when we introduce new features or change our data practices. We'll notify you of significant changes through email and by posting updates on our platform.

Minor clarifications and updates may be made without notice, but we'll always maintain the same level of privacy protection. The "Last Updated" date at the top of this policy indicates when changes were last made.